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Now Mobile allows pre-hires, new hires, and employees đồ sộ find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile ứng dụng powered by the Now Platform®.

Examples of things you can vì thế in the app:

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• IT: Request a máy tính xách tay or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit thẻ

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or kiểm tra the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences đồ sộ your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees vì thế not have đồ sộ know which departments are involved in any given process.

NOTE: This ứng dụng requires the ServiceNow Thành Phố New York instance or later.

© 2023 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

What’s New

Version 16.2.0


• Device registration is prompted when logging back in
• App can crash intermittently after closing a barcode scanner
• Screen redirects aren’t working
• Deep links don’t redirect the user
• Impersonation doesn't work on custom Service Portal pages

Detailed release notes can be found on the ServiceNow product documentation trang web.

Ratings and Reviews

4.7 out of 5

1.2K Ratings

ServiceNow Ticketing

I have not personally experienced any bugs or quirks about the application. After years of using the trang web đồ sộ submit and tin nhắn đồ sộ follow up with tickets, it has been a great experience submitting tickets, following up with and adding comments đồ sộ tickets from the ứng dụng.

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Even the simple ability đồ sộ take a picture of something from your phone đồ sộ attach đồ sộ a ticket is ví much easier kêu ca having đồ sộ take a picture, tin nhắn it đồ sộ yourself and then uploading it saves ví much time.

If I did ever run rẩy into a bug or something non intuitive, the ứng dụng would still receive a five star rating just because of ease of use as how it used đồ sộ be.

Thank you for taking the time đồ sộ share your valuable feedback. It is great đồ sộ hear you are enjoying the app!

Chat function is awful!!! “Developer response” was useless

Developer response only reiterated exactly what was complained about below - a clear indication of exactly why the below mentioned problems were coded into the ứng dụng in the first place and why testing is clearly not finding or perhaps not having any authority đồ sộ require that it gets fixed. Problems: the ứng dụng keeps sending bủ an iOS notification that the chat was closed (“due đồ sộ inactivity this session will be closed” AND shows a badge on the notifications icon at top tight inside this app). Everytime I tap đồ sộ see the notification, it opens a NEW chat - this is a never-ending loop. Also the chat text box only shows two lines of typed text ... I can never see what I’m typing - or even correct text - especially necessary since it is not using standard tự động correct or tự động text suggestions !!!!! this chat function is angering. and then, as if that is not bad enough, I use the Settings/give feedback thực đơn inside the ứng dụng and it just takes bủ through a couple popups that says đồ sộ liên hệ my system administrator with a button đồ sộ press OK - that’s a joke - terrible UX!

Apologies for any difficulties you have faced. We would love đồ sộ hear more about the particular issues and how we can improve our ứng dụng. Please reach out đồ sộ your system representative and provide further details where they can assist in opening a ticket on your behalf.

Much easier đồ sộ use while working.

Making claims is extremely difficult when my hand held is being used đồ sộ place an order. With the now ứng dụng on my phone, I am able đồ sộ take photos for my credits with ease when the product is on hand and upload them directly into the ứng dụng on my phone. Also, the system finally is connecting with my orders and pulling correct invoice numbers for the first time all year. Thank you for this update.

Thank you for taking the time đồ sộ share your valuable feedback. It is great đồ sộ hear you are enjoying the app!

App Privacy

The developer, ServiceNow, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked đồ sộ You

The following data may be collected and linked đồ sộ your identity:

  • Location
  • Search History
  • Identifiers

Data Not Linked đồ sộ You

The following data may be collected but it is not linked đồ sộ your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


ServiceNow Inc.

96.9 MB

Requires iOS 15.0 or later.
Requires iPadOS 15.0 or later.
iPod touch
Requires iOS 15.0 or later.

English, Czech, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Age Rating

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© 2023 ServiceNow


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