app now

Aug 31, 2023

Version 16.2.0

Fixed

• Device registration is prompted when logging back in
• App can crash intermittently after closing a barcode scanner
• Screen redirects aren’t working
• Deep links don’t redirect the user
• Impersonation doesn't work on custom Service Portal pages

Detailed release notes can be found on the ServiceNow product documentation trang web.

ServiceNow Ticketing

I have not personally experienced any bugs or quirks about the application. After years of using the trang web đồ sộ submit and tin nhắn đồ sộ follow up with tickets, it has been a great experience submitting tickets, following up with and adding comments đồ sộ tickets from the ứng dụng.

Even the simple ability đồ sộ take a picture of something from your phone đồ sộ attach đồ sộ a ticket is ví much easier kêu ca having đồ sộ take a picture, tin nhắn it đồ sộ yourself and then uploading it saves ví much time.

If I did ever run rẩy into a bug or something non intuitive, the ứng dụng would still receive a five star rating just because of ease of use as how it used đồ sộ be.

Thank you for taking the time đồ sộ share your valuable feedback. It is great đồ sộ hear you are enjoying the app!

Chat function is awful!!! “Developer response” was useless

Developer response only reiterated exactly what was complained about below - a clear indication of exactly why the below mentioned problems were coded into the ứng dụng in the first place and why testing is clearly not finding or perhaps not having any authority đồ sộ require that it gets fixed. Problems: the ứng dụng keeps sending bủ an iOS notification that the chat was closed (“due đồ sộ inactivity this session will be closed” AND shows a badge on the notifications icon at top tight inside this app). Everytime I tap đồ sộ see the notification, it opens a NEW chat - this is a never-ending loop. Also the chat text box only shows two lines of typed text ... I can never see what I’m typing - or even correct text - especially necessary since it is not using standard tự động correct or tự động text suggestions !!!!! this chat function is angering. and then, as if that is not bad enough, I use the Settings/give feedback thực đơn inside the ứng dụng and it just takes bủ through a couple popups that says đồ sộ liên hệ my system administrator with a button đồ sộ press OK - that’s a joke - terrible UX!

Xem thêm: cuộc đối thoại giữa hồn trương ba và đế thích

Apologies for any difficulties you have faced. We would love đồ sộ hear more about the particular issues and how we can improve our ứng dụng. Please reach out đồ sộ your system representative and provide further details where they can assist in opening a ticket on your behalf.

Much easier đồ sộ use while working.

Making claims is extremely difficult when my hand held is being used đồ sộ place an order. With the now ứng dụng on my phone, I am able đồ sộ take photos for my credits with ease when the product is on hand and upload them directly into the ứng dụng on my phone. Also, the system finally is connecting with my orders and pulling correct invoice numbers for the first time all year. Thank you for this update.

Thank you for taking the time đồ sộ share your valuable feedback. It is great đồ sộ hear you are enjoying the app!

Data Linked đồ sộ You

The following data may be collected and linked đồ sộ your identity:

• Location
• Search History
• Identifiers

Data Not Linked đồ sộ You

The following data may be collected but it is not linked đồ sộ your identity:

• User Content
• Usage Data
• Diagnostics